At Packing.lk, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
1. Information We Collect
- Personal Information: When you make a purchase, register an account, or contact us, we may collect details such as your name, email, phone number, billing/shipping address, and payment details.
- Non-Personal Information: We may collect data such as your IP address, browser type, and browsing behavior to enhance our website’s performance and user experience.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill orders
- To improve our website and customer experience
- To communicate with you regarding your orders, promotions, or updates
- To prevent fraudulent activities and ensure website security
3. Sharing Your Information
- We do not sell, trade, or rent your personal information to third parties.
- We may share your information with trusted third-party service providers (e.g., payment processors, shipping partners) to fulfill your orders.
- Your information may be disclosed if required by law or to protect our legal rights.
4. Data Security
We implement industry-standard security measures to protect your personal information. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Tracking Technologies
- Our website uses cookies to enhance user experience, analyze website traffic, and store preferences.
- You can disable cookies through your browser settings, but this may affect website functionality.
6. Your Rights & Choices
- You can request access, correction, or deletion of your personal information by contacting us.
- You can opt out of marketing emails by following the unsubscribe link in our emails.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised date.
9. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
📍 Address: 30/04 Galle Road, Dehiwala, Colombo
📞 Phone: 0114 205 959
📧 Email: info@packing.lk
🕒 Business Hours: Monday – Saturday: 9:00 AM – 5:00 PM
Sunday: Closed